Cancellation and refund policy
BOPSS understands that circumstances can change. Our refund policy is designed to be fair while ensuring the sustainability of the event and Society.
Membership Payments
- Membership may be cancelled at any time by providing written notice to secretary@bopss.co.uk
- Members have the right to cancel within seven days of their first subscription payment and receive a full refund (membership will be then voided)
- After the seven-day cooling-off period, no refunds will be issued for the remainder of the subscription term, although membership benefits will remain available until the end of the paid period
- Any refunds due will be processed promptly to the original payment method
Meeting registration fee refunds
The Society will offer refunds on the following basis
- Non-attendance: no refund will be issued for delegates who do not attend and have not informed us in writing
- Full refund: The Society will offer a 100% refund if you cancel before 01st May
- Partial refund: 50% refund if you cancel before 31st May
- No refund after 1st June
Dinner & Social Events
- Dinner bookings are non-refundable unless we can resell your place
Substitutions
- Delegate substitutions are not allowed. Transfer of dinner tickets is allowed. Please email us.
Exceptional Circumstances
- We cannot refund at short notice based on war, hostilities, transport strikes or communicable diseases (such as Covid)
- Refunds outside the above terms may be considered on a case-by-case basis for personal reasons such as serious illness or bereavement (GP letter or medical note). Please send in a written request with supporting evidence (GP letter for example)
